Privacy Policy



This is the privacy statement of Sneeky Pic. In this document, “we” or “us” refer to Sneeky Pic (Pty) Ltd.


We are company number 2015/277323/07 registered in South Africa.


Our registered office is at 145 Swaardlelie Street, Die Wilgers, Pretoria, South Africa.


This is a statement to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not.


We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with the South African law. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.


We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our web site immediately.


Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.


Here is a list of the information we collect from you, either through our web site, social media sites or because you give it to us in some other way, and why it is necessary to collect it:


1. Business and personal information


This includes basic identification and contact information, such as your name, surname,

country, e-mail address, password and also includes all information given to us in the

course of your business and ours, such as information you give us in your capacity as our

client. We undertake to preserve the confidentiality of the information and of the terms of

our relationship. It is not used for any other purpose. We expect you to reciprocate this

policy.


This information is used:


1.1.   to provide you with the services or products which you request;

1.2.   for verifying your identity for security purposes;

1.3.   for marketing our services and products;

1.4.   information which is provided to service providers, who perform services on our behalf,

for example the management and hosting of websites and databases;

1.5.   information which does not identify any individual may be used in a general way by us

or third parties, to provide class information, for example relating to demographics or

usage of a particular page or service.


We keep information, which forms part of our business record for a minimum of 5 (five)

years. That is because we need to retain records for a certain amount of years as per

current legislation and also the period within which our tax collecting authorities may

demand to know it.


2. Your domain name and e-mail address


This information is recognised by our servers and the pages that you visit are recorded. We

shall not under any circumstances, divulge your e-mail address to any person who is not an

employee or contractor of ours and who does not need to know, either generally or

specifically. This information is used:


2.1.   to correspond with you or deal with you as you expect;

2.2.   in a collective way not referable to any particular individual, for the purpose of quality

control and improvement of our site;

2.3.   to send you news about the services to which you have signed up;

2.4.   to tell you about other of our services or services of sister web sites.


3. Information you post on our website


Information you send to us by posting to a forum or blog or in your advertisement, is stored

on our servers. We do not specifically use that information except to allow it to be read, but

you will see in our terms and conditions that we reserve a right to use it in any way we

decide.


4. Website usage information


We may use software embedded in our website (such as JavaScript) to collect information

about pages you view and how you have reached them, what you do when you visit a page,

the length of time you remain on the page, and how we perform in providing content to you.

We do not presently associate such information with an identifiable person.


5. Financial information relating to your credit cards


This information is never taken by us either through our website or otherwise. At the point

of payment, you are transferred to a secure page on a website or some other reputable

payment service provider. That page may be dressed in our “livery”, but it is not

controlled by us. Our staff and contractors never have access to it.


6. Note on padlock symbols and other trust marks


Many companies offer certification and an icon or other small graphic to prove to site

visitors that the site is safe. Some certify to a high level of safety. Others are more

concerned to take our money than to provide a useful service. We do not handle information

about your credit card so do not subscribe to any such service.


7. Credit reference


To assist in combating fraud, we share information with credit reference agencies, so far as

it relates to clients or customers who instruct their credit card issuer to cancel payment to

us without having first provided an acceptable reason to us and given us the opportunity to

refund their money.


8. Third party advertising


Third parties may advertise on our web site. In doing so, those parties, their agents or

other companies working for them may use technology that automatically collects your IP

address when they send an advertisement that appears on our site to your browser. They

may also use other technology such as cookies or JavaScript to personalise the content of,

and to measure the performance of their adverts. We do not have control over these

technologies or the data that these parties obtain. Accordingly, this privacy notice does not

cover the information practices of these third parties.


9. Third party content


Our web site is a publishing medium in that anyone may register and then publish

information about himself or some other person. We do not moderate or control what is

posted. If you complain about any of the content on our web site, we shall investigate your

complaint. If we feel, it may be justified, we shall remove it while we investigate. Free

speech is a fundamental right, so we have to make a judgment as to whose right will be

obstructed: yours, or that of the person who posted the content which offends you. If we

think, your complaint is vexatious or without any basis, we shall not correspond with you

about it.


10. Information we obtain from third parties


Although we do not disclose your personal information to any third party (except as set out

in this notice), we do receive data which is indirectly made up from your personal

information, from software services such as Google Analytics and others. No such

information is identifiable to you.


11. Content you provide to us with a view to be used by third party


If you provide information to us with a view to it being read, copied, downloaded or used by

other people, we accept no responsibility for what that third party may do with it. It is up to

you to satisfy yourself about the privacy level of every person who might see your

information. If it is available to all the World, you have no control whatever as to how it is

used.


12. Cookies


Cookies are small text files that are placed on your computer's hard drive through your web

browser when you visit any web site. They are widely used to make web sites work, or work

more efficiently, as well as to provide information to the owners of the site.


Like all other users of cookies, we may request the return of information from your computer

when your browser requests a web page from our server. Cookies enable our web server to

identify you to us, and to track your actions and the pages you visit while you use our

website. The cookies we use may last for a single visit to our site (they are deleted from

your computer when you close your browser), or may remain on your computer until you

delete them or until a defined period of time has passed.


Although your browser software enables you to disable cookies, we recommend that you

allow the use of cookies in order to take advantage of the features of our website that rely

on their use. If you prevent their use, you will not be able to use all the functionality of our

website. Here are the ways we use cookies:


12.1. to record whether you have accepted the use of cookies on our web site. This is solely

to comply with the law. If you have chosen not to accept cookies, we will not use

cookies for your visit, but unfortunately, our site will not work well for you.

12.2. to allow essential parts of our web site to operate for you.

12.3. to operate our content management system.

12.4. to operate the online notification form - the form that you use to contact us for any

reason. This cookie is set on your arrival at our web site and deleted when you close

your browser.

12.5. to enhance security on our registration form. It is set for use only through the

registration form. This cookie is deleted when you close your browser.

12.6. to collect information about how visitors use our site. We use the information to

improve your experience of our site and enable us to increase sales. This cookie

collects information in an anonymous form, including the number of visitors to the

site, where visitors have come to the site from, and the pages they visited.

12.7. to record that a user has viewed a web cast. It collects information in an anonymous

form. This cookie expires when you close your browser.

12.8. to record your activity during a web cast. An example is as to whether you have asked

a question or provided an opinion by ticking a box. This information is retained so that

we can serve your information to you when you return to the site. This cookie will

record an anonymous ID for each user, but it will not use the information for any other

purpose.

12.9. to store your personal information so that you do not have to provide it afresh when

you visit the site next time.


13. Sending a message to our support system


When you send a message, we collect the data you have given to us in that message in

order to obtain confirmation that you are entitled to receive the information and to provide

to you the information you need. We record your request and our reply in order to increase

the efficiency of our business/organisation. We do not keep any personally identifiable

information associated with your message, such as your name or email address.


14. Complaining


When we receive a complaint, we record all the information you have given to us. We use

that information to resolve your complaint. If your complaint reasonably requires us to

contact some other person, we may decide to give to that other person some of the

information contained in your complaint. We do this as infrequently as possible, but it is a

matter for our sole discretion as to whether we do give information, and, if we do, what that

information is.

We may also compile statistics showing information obtained from this source to assess the

level of service we provide, but not in a way that could identify you or any other person.


15. Affiliate information


This is information given to us by you in your capacity as an affiliate of us or a customer or

client of ours. Such information is retained for business use only. We undertake to preserve

the confidentiality of the information and of the terms of our relationship. It is not used for

any other purpose. We expect any affiliate to agree to reciprocate this policy. As an

exception to this, we have the right to disclose your first name and URL of your affiliate

connection to other affiliates and to any other person or organisation, on and off site. The

reason is solely to enable us to mention winners and others whose performance as an

affiliate is in some way outstanding.


16. Use of site by children


We do not market to children, nor do we sell products or services for purchase by children.

We do sell products and services for end use by children, but for purchase by adults. If you

are under 18, you may use our site only with consent from a parent or guardian.


17. Disclosure to Government and their agencies


We are subject to the law like everyone else. We may be required to give information to

legal authorities if they so request or if they have the proper authorisation such as a search

warrant or court order.


18. Compliance with the law


This confidentiality policy has been compiled so as to comply with the law of every

jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your

country, we should like to hear from you, but ultimately it is your choice as to whether you

wish to use our website.


19. Review or update personally identifiable information


At any time you may review or update the personally identifiable information that we hold

about you, by contacting us by e-mail at info@sneekypic.com. To better safeguard your

information, we will also take reasonable steps to verify your identity before granting

access or making corrections to your information.


20. Removal of your information


If you wish us to remove personally identifiable information from our web site, you may

contact us by e-mal at info@sneekypic.com. To better safeguard your information, we will

also take reasonable steps to verify your identity before granting access or making

corrections to your information.


21. Data may be “processed” outside South Africa


Our web sites are hosted in South Africa. We also use outsourced services in countries

outside South Africa from time to time in other aspects of our business.  Accordingly data

obtained within South Africa may be “processed” outside South Africa and data obtained in

any other country may be processed within or outside that country.


22. Changes to the Privacy Policy


Our privacy policy is as per the text posted on our website and is effective from the time of

posting and will apply to all current and past users of our website.


If you have any question regarding the privacy policy, please contact us at info@sneekypic.com.

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